Shannen Urwin

I help grow the Norseal Academy by speaking to new contacts and showing how our training,  especially the firestopping course,  can make a real difference on site. Most of my day involves talking to people, following up leads, and helping customers find the right solution.

When I’m not at work, I’m usually a full-time PA to my two daughters: sorting snacks, settling arguments over who had the pink crayon first, and running them to after-school clubs. We love building dens and heading to the beach whenever we can.

Little-known fact: I’m obsessed with elephants, hooked on true crime, and I make a lasagna that definitely beats Anneka and Heidi’s (they might not agree).
When I was a kid: I wanted to be a teacher - until I had to homeschool during lockdown. Let’s just say I prefer a peaceful office…