Award-winning customer service from real people who really care. We follow a ‘Do the Right Thing’ mantra here at Norseal, and it shows. Online, on the phone, or in person, we aim to give you a responsive, friendly and ‘above and beyond’ service every time.
Dedicated to your needs
From spec to site, we will be with you every step of the way with advice, technical know how, and a dedicated project manager to get your job over the line. Spec support, samples, site visits, compliance guidance, installation advice and more are all part of the Norseal service from a dedicated project manager.
Expertise built in
Technical expertise runs through the Norseal team. We’ve got qualified staff who understand the real-world challenges of sealing and firestopping, and we’re always on hand to help - whether that’s choosing the right product, checking a spec, or making sure what’s on site matches what was signed off. We work closely with door manufacturers, ironmongers and contractors every day, so we know what matters: getting it right, avoiding delays, and making the job easier for everyone involved.
We know that every project is different and might need more than an off-the-shelf solution. We offer a bespoke product service that is unique in the sector. Custom-made ironmongery protection? Yes. Drop seals cut to exact specifications? Yes again. We can even engrave products to make every project a special project.
Every company says they’re innovative. The difference is, we’ve got the awards to prove it. From developing slimmer, easier-to-fit seals to launching the UK’s first Level 3 firestopping course, we’re always looking for ways to make things better for our customers, for installers, and for end users. As part of the Athmer Group, we also benefit from world-leading R&D in sealing technology, helping us to bring smarter, more effective solutions to market.
At Norseal, product compliance isn’t a tick box exercise. It’s built into everything we do. From fire and smoke seals to acoustic drop seals and firestopping products, every item we supply is backed by test evidence, certification and up-to-date technical data. We stay on top of the latest standards so you can be confident your project always meets them.
Raising Standards
Norseal Academy is our in-house training hub, created to share practical knowledge and help raise standards across the industry. As part of that, we’ve developed our own Ofqual-recognised Level 3 Certificate in the Principles of Firestopping and Fire Protection, a flexible, online course designed to give contractors, specifiers and site teams the confidence to get fire stopping right, first time and every time.
High quality products
Next day delivery
Bespoke solutions
Dedicated customer care
Short lead times
Take a look at our standard product collections below.
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