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Privacy Policy

Privacy Policy

Norseal Ltd Privacy Policy 

At Norseal Ltd we are committed to safeguarding and preserving the privacy of our customers and visitors to our websites (www.norseal.co.uk, www.norsound.com, www.acousticselector.com, www.firesealshop.com). 

This policy sets out when and why we collect your personal data; how we use and store it and how we keep it secure.

 

Website Cookies 

Our website uses cookies to collect information. This includes information about browsing and purchasing behaviour by people who access our website. This includes information about pages viewed, products purchased and the customer journey around our websites. We also use Google Analytics to show details of visitor behaviour patterns. This information is anonymous, and we do not make and do not allow Google to make any attempt to out the identities of those visiting our websites. 

For more information please see our Cookies Policy

 

Mailing List 

As part of our Subscribed Mailing List, we collect the following personal information: Name, Email Address, Company Name. We use that information for a couple of reasons: to tell you about industry related information you have asked us to tell you; to contact you if we need to obtain or provide any additional information; to check that our records are up-to-date and to every now and then check that you are happy with our services. We do not rent or trade email lists with other organisations and businesses. 

We use a third-party partner, MailChimp, to deliver our email campaigns. We gather statistics around email opening and clicks using industry standard technologies to help us to monitor and improve our campaigns. For more information please see MailChimp’s Privacy Policy. You can unsubscribe from our mailing list at any time by clicking the unsubscribe link at the bottom of any of our emails. 

 

Purchasing Data 

The personal information we collect about you will depend on the service you are using. We will hold on to your information for as long as you have your credit account with Norseal Ltd, or as long as is needed for us to be able to provide the relevant goods or services to you. 

For Credit Accounts, we will obtain: Name(s); Company, Billing and Delivery Address(es); Email Address(es); Contact Telephone Number(s); Date of Birth; Name(s) and Address(es) of Directors; Bank Account Name, Address, Account Number and Sort Code. For more information on how this data is used, please see the Credit Account Terms & Conditions

For Non-Credit Account purchases, we will obtain: Name(s); Company, Billing and Delivery Address(s); Contact Telephone Number(s); Email Address(es). 

 

Accessing Your Personal Information 

You are entitled to view, amend or delete the personal information that we hold. Please email your request to mydata@norseal.co.uk 

We may change the privacy policy from time to time, to reflect how we are processing your personal information. 

 

This privacy policy was last updated on 23 May 2018.

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Tom is very active, going to the gym five times a week. He is a footballer, BMX and mountain biker and a keen traveller, having covered 4 out of the 7 continents. If he was to join a boy band it would be the Jackson 5! 

Tom Griffiths

Sales Admin

Ben would rather live in a theme a park than a zoo. He loves to play basketball and has a real passion for music.

Ben Spoors

Sales Admin

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Neil is an FA qualified coach and volunteer of grass roots football. As a self-declared mountain climbing and camping legend, he would rather have a third arm than third eye!

Neil Smeatom

Operations Manager

Kelly is an animal lover and would rather skip than run for the rest of her life. You won’t find her skipping around shops though as she hates shopping!

Kelly Houston

System Development

Matt is a self-proclaimed BBQ King, who has perfected sticky ribs! He doesn’t believe in ghosts but can eat 45 Yorkshire puddings in 3 minutes!

Matthew Burns

Warehouse Manager

Amy has played in the Women’s FA cup for Weymouth FC and if there was a movie about her life she would be played by Rebel Wilson, as she is that one friend who is always dared to try something first! Watch out though because correct use of font and image size is everything to her!

Amy Green

Graphic and Marketing Officer

Wayne is mad about his dogs, they rule his life! He has a hobby of laser engraving which keeps in him busy in his spare time, but he if was to flee the country you would find him in Mexico!

Wayne Robson

Business Development Fire Stopping 

Rebecca likes nothing better than sitting in the sun with a Piña Colada; where she would rather feel like a potato than look like one. She also loves days out with her family and going on spontaneous last minute adventures.

Rebecca Wilson

Sales Admin

Simon, loves motorcycles with his favourite being his Kawazaki Z900RS. He has completed many charity events such as chilli pepper eating and a 24-hour roller-coaster ride, but his most useless talent is the ability to stick 24 cocktail sticks in his head!

Simon Sutton

Head of Sales

Andrea loves dogs and her favourite animal sound is her Labrador snoring! She is also a self-declared wine’o’holic!

Andrea Wilson

Purchasing Manager

Alan is a fan of brown sauce and an even bigger fan of Newcastle United! In his spare time his favourite hobby is cycling.

Alan Spark

Warehouse

Ivan spends his spare time lost in a book, he enjoys sci-fi and crime novels. His favourite part of the human face are the eyes because they tell a lot about a person and how they feel. Unlucky for some, but Ivan finds being born on Friday 13th a lucky charm. 

Ivan Lanha

Warehouse

If Michael had to choose an animal sidekick it would be a wolf! He has a passion for education within our industry and he also has a love for live music.

Michael Spoors

Managing Director

If Heidi had to, she wouldn’t mind losing her nose, as she hates strange smells! Despite any smells she loves spending time at the beach, and she makes a mean lasagne.

Heidi Harrison

Service Manager

Sophie has a love for interiors and styling. A proper foodie, she loves going out to a good place to eat and given the choice she would rather have mouse ears than a giraffe’s neck!

Sophie Westlake

Business Development Norsound

Lilly plans to travel and live all over the world; sampling the world’s menu as she is a massive food critic. If she could be a fruit, Lilly would be a kiwi. 

Lilly Spoors

Business Admin

Ryan enjoys listening to rap music as well as going archaeology magnet fishing! If he ever bumped into Donald Trump he would say “It came from CHINA!”

Ryan Gillon

Warehouse

Lily believes it would take 197 chickens to kill an elephant! She enjoys reading classic novels and use to row!

Lily Harrison

Internal Sales

Tony loves to travel the world with only a few places left to complete his bucket list. If he could replace a lead singer in a band it would be Martin Fry from ABC. Tony loves the Toon Army and is famous for drinking black sambuca! 

Tony Henderson

Warehouse

Gary would rather wake up with animal arms than an animal’s bum; this may help him on adventures, as he has been in both an ice cave and a lava cave! He also owns over 3000 vinyls.

Gary Power

Warehouse

Anneka has three fish called Steve, Boris and Fart-face! She once knocked herself out playing hockey by running into the goal post, but she makes a better lasagne than Heidi!

Anneka Anderson

Finance Admin

Tony loves going to heavy rock gigs and festivals. His favourite cowboy is Clint Eastwood, but more than anything he loves to spend time with his 3 grandchildren.

Tony Stewart

Warehouse

Lea loves going to the gym! He also loves socialising with friends with some good food and drink; if he opened his own bar he would call it ‘The Four Horses’ because by spending too much time there the wife will nag, nag, nag, nag!

Lea Cameron

Warehouse

Rays favourite superhero is Super Gran! He loves travelling to America but his true love is rugby.

Ray Spoors

Credit Controller

Visiting new places around the North East is one of Bailey’s favourite things to do, as well as learning morse code. If he could choose he would rather ride to work on a crocodile than a giraffe. 

Bailey Richardson

Sales Admin