Everyone in the Norseal team has one thing in common: a commitment to excellent customer service.
We vow to achieve to the highest standard of customer service using these core values:
- We listen to our customers' needs. Whether you are looking to meet building regulations, improve the environment of your space, or protect loved ones from danger, we will listen to you and provide service to best meet your needs.
- We act with integrity. We are not a sales team; we’re a team of project managers that are on hand to meet your requirements in a way best suited for you. We will provide you with clear answers to your questions and ensure you are satisfied with the final outcome of our work.
- We show respect for all individuals involved in our business. We value diversity of background, experience and culture.
- We promote teamwork. Internally, account managers, project managers, technicians and product work together to fulfil our client’s requirements. We also work closely with key manufacturers in the industry, matching their product and service offering with the needs of the customer and always promoting good practice.